FAQ + Help

Think of this document as a better, more comprehensive Advance Directive (you may know it as a 'Living Will'). Most commonly found Advance Directives are not detailed enough to be useful for doctors or families. They don't have enough information about the kind of care that will guarantee the quality of life you wish to have if you can't make your own medical decisions. Koda helps you create values-based, comprehensive instructions that give you, your family and your healthcare providers confidence that they are doing exactly as you wish.

An advance directive ensures that your healthcare preferences are documented and respected when you can't communicate them yourself. Without one, family members may disagree about your care, leading to stress and potentially unwanted treatments.

Your doctor wants to ensure you receive the care that aligns with your values. By having an advance care plan, your medical team can make informed decisions that honor your wishes.

In most cases, this service is provided at no cost to you through your healthcare provider or insurance plan. Check with your provider for specific details.

If your existing advance directive was created some time ago, it may be worth reviewing and updating. Koda's platform allows you to create a more comprehensive plan that better reflects your current wishes.

No, an Advance Care Plan is different from a Last Will and Testament. An ACP specifically addresses your healthcare preferences and medical treatment choices, while a Will deals with the distribution of your assets and property.

While it's great that you've discussed your wishes with family, having a documented plan ensures there's no ambiguity. Studies show that family members often don't accurately recall or agree on verbal wishes, especially during stressful medical situations.

Share your plan with your Medical Decision Maker and healthcare providers. Koda makes it easy to distribute your plan digitally to everyone who needs access.

You can update your advance care plan at any time. Life circumstances change, and your plan should reflect your current wishes. Simply log back in and make the necessary updates.

Contact our team at 1-888-840-5632 and a Care Navigator can assist you with enrollment over the phone.

You can log in using the Login button in the header at the top of this page. Enter your email and password to access your account. Or, you can log in directly here: Log In

Go to the Login page, and click "Forgot Password?" below the email and password fields. You'll be prompted to enter your email, and we'll send you instructions on how to reset your password.

Call us at 1-888-840-5632 or email care@kodahealthcare.com. Our team is ready to help with any questions.